Do you want to be part of a dynamic team that creates stronger communities helping families cope with difficult life circumstances so they and their children can thrive? Are you a interested in working with an agency that educates, advocates, and changes lives, building and strengthening individual, family and communities? We invite you to apply.

About Us:

KidsFirst is a non‐profit organization that strives to educate, advocate and change lives as the Child Abuse Prevention Center for Western Placer County. KidsFirst has many programs and services that support families through their family resource centers and community partnerships.


Under the general supervision of the Executive Director and the direct supervision of the Assistant Director, the Volunteer, Community Education, and Outreach Manager (VCOM) is responsible for overseeing the KidsFirst volunteer program and programmatic Outreach and Public Education activities. Additionally, the VCOM will help build and strengthen community partnerships with key stakeholders for increased effectiveness and service delivery.


This position differs from the Volunteer Coordinator position as it provides oversight to the KidsFirst Volunteer Program as well as the programmatic outreach and public education activities working in coordination with multiple program departments.


This position receives direct supervision from the Assistant Director.

The Volunteer, Community Education, and Outreach Manager provides direct supervision to subordinate volunteer staff, Americorps and other clerical, technical and professional staff as assigned.


Duties may include, but are not limited to, the following:

  • Cultivate relationships with local groups such as philanthropic organizations, schools, community members, networking groups, and stakeholder’s leaders to increase awareness of KidsFirst programs and services in collaboration with Family Resource Program Manager and Clinical
  • Oversee the KidsFirst Volunteer Program and supervise subordinate staff to recruit and retain volunteers, Americorps and
  • Maintain oversight over KidsFirst Leadership Enrichment Activities Programs utilizing Americorps, volunteers, interns in collaboration with case management staff ensuring leadership, socio‐emotional, educational and customer service standards are adhered to and establishing consistent protocols between both
  • Coordinate with the FRC Manager to provide volunteer staffing, as needed, to annual parenting classes per schedule in collaboration with Placer County schools and community partners to reach parents throughout our service area. Establish relationships with onsite staff to secure venues and ensure class logistics.
  • Build and manage relationships with key stakeholders and provide strategic insight to identify relationship‐building opportunities for corporate volunteer opportunities and
  • Coordinate internal community outreach opportunities for programs in conjunction with the FRC Program Manager and Clinical Supervisors for case management and clinical
  • Support fundraising and stewardship of grants, sponsorships and individual donations as requested by Executive Management
  • Represent the agency to outside groups and organizations; participate in outside community and professional groups and committees, advocate for KidsFirst to promote partnerships and enhance volunteer engagement. Build and maintain positive working relationships with co‐workers, other agency employees and the public using principles of good customer
  • Perform related duties as assigned.

Minimum Qualifications and EXPERIENCE

Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Equivalent to a Bachelor’s degree from an accredited college or university with major course work in volunteer management, communications, journalism, business, child development, public or business administration, human services, education, or a related field.

Three years of increasingly responsible experience in volunteer, community relations, outreach, educationwhich demonstrates an understanding of programs and community outreach and customer service principles. Knowledge of nonprofit organizational culture preferred.

Possession of, or ability to obtain, a valid driver’s license. Proof of adequate vehicle insurance, medical clearance including TB test, drug and fingerprint clearance is also required.


Knowledge of:

  • Principles and practices of leadership, motivation, team building and conflict
  • Principles and practices of management, organization and personnel
  • Principles and practices of supervision, training and performance
  • Principles and practices of fiscal control and budget administration within division
  • Written and oral communications and report
  • Office automation and management, computer systems and software, including word processing, spreadsheet, PowerPoint, pdf and related
  • Principles of public speaking and program/community

Ability to:

  • On a continuous basis, know and understand all aspects of the job; analyze reports and special projects; identify and interpret technical and numerical information; remember various rules and interpret policy; observe and problem solve operational and technical policy and
  • On a continuous basis, sit at desk for long periods of time or in meetings; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift light
  • Analyze problems; learn to identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of
  • Learn to recommend, develop and implement policies, guidelines and
  • Supervise, train and evaluate
  • Work with various cultural and ethnic groups in a tactful and effective
  • Obtain information through interview; handle multiple assignments; deal firmly and courteously with the volunteers and
  • Analyze situations quickly and objectively and to determine proper course of
  • Communicate clearly and concisely, both orally and in
  • Establish and maintain effective working relationships with those contacted in the course of
  • Represent the agency and prepare and deliver oral presentations to small and large

Wage and Benefits: Full‐time 40 hours per week; depending on experience starting at $25 per hour with COLA expected July 1, 2019; Paid Time Off; sick leave; 13 paid holidays per year, employee assistance program, life insurance, health, dental and vision insurance and 403 (B) plan with small match. Employee‐only paid Aflac and Legal Shield available.

DATE: May, 2019


LOCATION: Roseville and Auburn

TO APPLY:           Submit resume and cover letter outlining why you are a good fit for our organization by emailing KidsFirst at:




To apply for this job email your details to


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